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Employer Guide

A clear guide to hiring and managing a domestic helper in Singapore.

Our Hiring Process

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01 Consultation

We understand your household needs and preferences.

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02 Helper Selection

We shortlist suitable candidates based on your requirements.

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03 Documentation & Work Permit

We handle permit processing and compliance matters

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04 Deployment & Support

We ensure smooth onboarding and provide post-placement assistance.

Employer Responsibilities

Employers are expected to comply with Singapore’s regulations and maintain a respectful working environment. Key responsibilities include:

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Provide Suitable Accommodation

Ensure the helper is provided with proper sleeping arrangements, reasonable privacy, and a safe living environment in accordance with MOM guidelines.

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Provide Adequate Meals

Employers should provide three daily meals with sufficient portions appropriate for the helper’s well-being.

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Allow a Reasonable Adjustment Period

Employers should provide three daily meals with sufficient portions appropriate for the helper’s well-being.

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Pay Salary on Time

Employers should provide three daily meals with sufficient portions appropriate for the helper’s well-being.

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Comply with MOM Regulations

Employers should provide three daily meals with sufficient portions appropriate for the helper’s well-being.

Supporting a Smooth Adjustment

A successful placement requires patience and mutual understanding, particularly during the initial transition period.

Allow Time to Adjust

Allow Time to Adjust

For many helpers, this may be their first time working in Singapore and living away from their families. An adjustment period is normal and should be expected.

Allow Time to Adjust

Communicate Clearly and Kindly

English may not be the helper’s first language. Clear instructions delivered patiently and respectfully can prevent misunderstandings.

Allow Time to Adjust

Foster a Respectful Environment

A supportive and professional working environment encourages confidence, trust, and better performance.

Allow Time to Adjust

Recognise Cultural Differences

Different backgrounds may result in different working styles. Open communication helps align expectations effectively.

Need guidance on selecting the right helper?

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