A Better Way to Find Your Household Helper
We’re a licensed FDW agency in Singapore, built around getting the match right the first time. From the first conversation to placement day, we focus on understanding your household before recommending anyone.
Trusted Placements for Your Household
Hiring a foreign domestic worker is a decision that affects your whole household, so it’s worth getting right. At Guardian Angel, a licensed FDW agency in Singapore, we take the time to understand what your home actually needs, whether that’s daily housekeeping, elderly care, or general household support, before we put forward a single candidate.
Every family has different routines and expectations, and a helper who thrives in one household won’t necessarily fit another. That’s why our process starts with listening, not a shortlist.
Why Work With a Licensed Agency
As a foreign domestic worker agency, our role goes beyond introductions. We verify each candidate’s documentation, employment history, and MOM eligibility before they’re shortlisted, so you’re not left doing that groundwork yourself.
- Verified candidates: Documentation and work history checked before shortlisting
- Transparent process: Clear costs and timelines from the first conversation
- Ongoing support: Help available after placement, not just before
Helper Placements for Every Household
Every household runs differently, so we place helpers suited to different needs, from daily housekeeping to more specialised care.
Full-Time Domestic Helper
General household support, including cleaning, laundry, and meal preparation for busy homes.
Elderly Care Helper
Helpers experienced in supporting elderly family members, including mobility assistance and daily routines.
General Housekeeping Helper
Dedicated support for cleaning, organising, and day-to-day household upkeep.
How The Process Works
Every placement starts with understanding your household’s needs, then moves through candidate selection and onboarding.
- Enquiry: We discuss your household’s needs, preferred helper profile, and timeline.
- Selection: We shortlist candidates whose experience and documentation match your requirements.
- Interview: You interview shortlisted candidates directly before confirming a match.
- Deployment: Your helper is placed with support from our team as she settles in.
Frequently Asked Questions
Am I eligible to hire a foreign domestic worker in Singapore?
Eligibility depends on factors like your age, income, and household composition, as set by MOM. We can check this with you during consultation.
Do I need a security bond and medical insurance?
Yes, MOM requires employers to maintain a security bond and medical insurance for their helper. We’ll walk you through what’s involved.
What’s the difference between a first-time helper and a transfer maid?
A first-time helper is new to domestic work in Singapore, while a transfer maid has worked here before. We place both, depending on preference.
How does the agency fee structure work?
Fees typically cover recruitment, documentation, and training support, and vary by helper profile. We’ll provide a clear breakdown upfront.
Is there a replacement period if the helper isn’t a good fit?
We offer a replacement period after placement, so if things aren’t working out, we’ll work with you on next steps.
What does an FDW agency in Singapore do?
An FDW agency recruits foreign domestic workers and manages MOM paperwork. Guardian Angel (EA Licence 24C2487) handles shortlisting, interviews, work permits, the security bond, insurance and support after placement for Myanmar, Filipino and Indonesian helpers, both new and transfer.
What are the rules for hiring a foreign domestic worker in Singapore?
The employer must be 21 or older and able to support a helper. The FDW must be from a country approved by MOM and aged 23 to 50 at first application. Employers pay the levy, a $5,000 bond and insurance, and must give a weekly rest day.
How long does it take to hire a helper through a foreign domestic helper agency?
A new helper from overseas usually takes a few weeks because of travel and MOM processing. A transfer helper already in Singapore can often start much sooner. Guardian Angel gives you a timeline estimate at the first consultation.
What are an employer’s MOM obligations towards an FDW?
Under MOM rules, employers in Singapore must pay salary within seven days after each salary period, give one rest day a week or compensation, and provide safe, private accommodation. They must also arrange medical checks every six months and keep her insurance valid.
What fees are included when hiring an FDW in Singapore?
The agency fee covers recruitment, documentation and training support, and varies by helper profile. MOM costs include the monthly levy ($300, or $60 with concession), the $5,000 security bond and mandatory insurance. Guardian Angel explains every fee before you sign.
Speak With Our Team About Your Household’s Needs
We’ll review your requirements, shortlist suitable candidates, and guide you through interviews and onboarding until placement is complete.